Terms of Service

1. These terms

These Terms of Service ("Terms") govern your use of the lightconsen.com website, the LightConsen cloud services (including Syscity Cloud and any Kiwano cloud service), and any related accounts (together, the "Services"). The Services are provided by LightConsen LLC, a Wyoming limited liability company with its registered office at 30 N Gould St, Ste N, Sheridan, WY 82801, USA ("LightConsen", "we", "us").

By creating an account, subscribing, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

2. Open-source software is governed by its own licences

Our downloadable applications are open-source software and are licensed to you under their own licences — Apache-2.0, for Syscity and Kiwano alike — not under these Terms. Where these Terms and an open-source licence disagree about the software itself, the open-source licence governs the software. These Terms apply to the hosted Services, your account and your subscription.

3. Accounts

• You must provide accurate account information and keep your credentials secure.
• You are responsible for activity under your account, including use by anyone you allow to access it.
• You must be at least 16 years old, and old enough to enter a contract where you live.
• Notify us promptly at support@lightconsen.com if you believe your account has been compromised.

4. Subscriptions, credits and billing

• Paid plans are billed monthly in advance through a third-party payment processor. Prices and plan allowances are shown on our pricing page and may change with notice.
• Plans renew automatically each month until cancelled. You may cancel at any time from your account; the cancellation takes effect at the end of the current billing period, and access continues until then.
• Usage is metered in credits. Credits are granted each month, are consumed by cloud AI usage and by paid marketplace content, and do not carry over to the next month unless we say otherwise in writing.
• If a payment fails, we may suspend the Services until it is settled.
• Refunds are governed by our Refund Policy.

5. Acceptable use

You agree not to use the Services to:

• break any law, or infringe anyone's rights;
• access systems, accounts or data you are not authorised to access;
• distribute malware, or interfere with or overload the Services;
• circumvent usage limits, credit metering or access controls;
• resell or sublicense the hosted Services without our written agreement.

Because our software is designed to act on a computer, you are responsible for having the right to control any machine, account or data you point it at.

6. Third-party services and AI output

Our software can be configured to use AI models, search services and connectors operated by other companies. Your use of those services is governed by their own terms, and their charges are separate from ours. AI systems can produce output that is inaccurate or unsuitable for a particular purpose: check output before relying on it. We do not warrant any third-party model, service or result.

7. Marketplace content

Experts, skills and connectors published in our marketplace may come from third parties and carry their own licences. We review submissions but do not warrant third-party content. Paid content is charged in credits as shown at the point of installation.

8. Intellectual property

We and our licensors own the Services, our trademarks and our content, excluding open-source software (licensed under its own terms) and excluding your own content, which remains yours. You grant us only the rights needed to operate the Services for you — for example, to store your account data and sync it between your devices.

9. Availability and changes

We may modify, add or remove features, and may suspend the Services for maintenance or for reasons outside our control. Where a change materially reduces what a paid plan provides, we will give reasonable notice and, on request, a pro-rata refund for the unused part of the period.

10. Disclaimers

The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free or secure.

11. Limitation of liability

To the fullest extent permitted by law, LightConsen is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the Services is limited to the amount you paid us in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot lawfully be limited.

12. Termination

You may stop using the Services and close your account at any time. We may suspend or terminate access if you materially breach these Terms, if we are required to by law, or if we discontinue a Service with reasonable notice. On termination, your right to use the hosted Services ends; the open-source licences for software you have already downloaded continue in force.

13. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules. The state and federal courts located in Wyoming have exclusive jurisdiction over any dispute arising from these Terms or the Services, and both parties consent to venue there. Before filing a claim, please write to hi@lightconsen.com so we can try to resolve it directly.

14. Changes to these Terms

We may update these Terms. If a change is material, we will post it here with a new effective date and, where appropriate, notify account holders by email. Continuing to use the Services after the effective date means you accept the updated Terms.

15. Contact

LightConsen LLC
30 N Gould St, Ste N, Sheridan, WY 82801, United States
hi@lightconsen.com